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Return Policy

Return/ Exchange Policy:

While Brooklyn Ubuciko Festival would love to accept returns/refunds, our current pandemic and the state of the world is our biggest concern. We do not allow refunds but we do accept exchanges. If for any reason your 3D glasses are not working or performing please return the glasses to the address below and we will send out a replacement or comp you a partial refund for a regular ticket. Customers must find the best way of shipping that is convenient for them. We suggest an email in advance so we can track your shipment thru the process to katie@bkubuciko.com.

Clothing & Accessories:

While Brooklyn Ubuciko Festival would love to accept returns, our current pandemic and the state of the world is our biggest concern. We do not allow refunds but we do accept exchanges. If for any reason your order does not fit your style please return the merchandise to the address below and we will send out a replacement. Customers must find the best way of shipping that is convenient for them. We suggest an email in advance so we can track your shipment thru the process to katie@bkubuciko.com.

© 2020. All rights reserved by Brooklyn Ubuciko Festival LLC

Contact us at elaine@bkubuciko.com

Call 1.888.828.2456

Return Policy

2020. All rights reserved by Brooklyn Ubuciko Festival LLC

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